Absolute Thai Charlestown

Reviews

• ★ ★ ★ ★ ☆
  Best thai food around. But don't order drinks because they struggle in that department. Fast food service.
  By Adam Tildesley, June 08, 2017
• ★ ☆ ☆ ☆ ☆
  We used to really like this place, and we ate there very frequently, recommending it to friends...EPIC FAIL...talk about a race to the bottom when it comes to dining out in Newcastle. I was a bit concerned the last couple of times we ate there, they were taking a few good dishes off the menu, and the quality of what remained appeared to be going downhill... A group of us had dinner there last night (Valentine's Day) and it was just disgusting. Every dish served was mediocre at best, artificial tasting and overloaded with salt, sugar & condiments; the sauce in one dish tasted like pure oyster sauce straight from the bottle. I don't know if they had the work experience kid doing the cooking or what, but it's been a long time since I've been served food that bad in a restaurant, anywhere. If I wasn't part of a larger group, I would have sent it all back...as it was we barely ate it & took most of it away, just on principle. Then there's the service side; don't get me wrong, the staff were friendly enough; but despite having the order written down, they kept getting everything wrong, some entrees & mains that were ordered were forgotten, and we received several entrees & mains that we never ordered, having to constantly remind staff to check the order. The crowning achievement was when the bill came out, almost double our actual spend, including drinks & dishes that we never even considered ordering, and ironically even different to the stuff they had wrongly served & removed earlier. We had to re-calculate the actual bill ourselves from the menu & argue over it. The place wasn't even that busy when we ate, so there was just no excuse for this level of ineptitude. Absolutely never again!!! :(
  By Chicken Dancer, August 13, 2016

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